Hi there, we're Brainlabs, the world’s most innovative digital marketing agency with a world-class company culture to match. We’re absolutely crushing it in the UK and the US and are now looking for a Group Account Director to join our team. If you’re keen to support us on our mission to be the best agency in the world, take a look at what we have on offer…

About the Group Account Director Role

The Group Account Director plays a pivotal role in the structure of our client Hives. You will be a true marketing partner to our clients, and will be the ongoing face of Brainlabs: supporting clients through shaping and developing our offering and pushing the teams to go above and beyond expectations for the client.

As you will be responsible for delivering results for our clients, the Group Account Director will have strong knowledge of performance marketing and experience in moving clients beyond a pure paid search approach.

The Group Account Director will have experience and confidence in managing a team of talented account managers and directors and drive operational excellence.

Key responsibilities will include:

Operational and team management:

  • Responsible for directly managing 2-4 Account Directors or Senior Account Managers, and indirectly responsible for managing a team of 4+ individuals in total
  • Charged with managing and developing team processes and practices to drive operational excellence
  • Responsible for motivating direct and indirect team members to maintain high levels of team morale and productivity
  • Working with the client partner to drive the profitability of your team and portfolio.

Client management:

  • Managing relationships with a number of clients, working closely with marketing managers across a range of verticals
  • Leading and owning upselling and cross-selling our services to your client portfolio
  • Supporting our growth team with pitch processes, presenting in pitches 2 to 4 times each year

Performance:

  • Owning the performance of complex client accounts across multiple channels
  • Working proactively to drive client growth and avoid errors
  • Flagging and reacting to threats and opportunities on the client portfolio

What's in it for me?

  • Hybrid working (roughly 2 days in the office 3 days remotely)
  • 27 days of paid holidays, 8 days of unpaid holiday, 3 paid charity days + bank holidays
  • Option to change your religious holidays
  • Enhanced maternity & paternity leave
  • Health & Dental insurance and wellness subsidiary
  • Learning and development courses and programmes for technical and soft skills
  • Free food all day in the office including lunch
  • Dogs welcomed
  • We also plant a tree for all new Brainlabbers!

All sounds great right? So here’s what we are looking for:

  • Supreme client management skills, able to drive client success and build rapport
  • Significant experience working in performance marketing
  • Experience managing a minimum of 3 team members
  • Experience working on technically complex client accounts
  • Experience managing clients across search, social and programmatic display
  • Experienced in growing performance-focused businesses from search-only to multi-channel
  • Strong data and measurement background
  • Experience providing forecasts for client revenue to support client partner with P&L management

Remember, this is just a guide – if you see something you can’t tick off… good, you can learn here!

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know when speaking with a member of the Recruitment Team.