Hi there, we're Brainlabs, leading digital marketing agency in Europe, North America, LATAM and APAC with a test-and-learn approach to growing businesses. We like coffee (especially free coffee), furry animals, and jokes (even bad ones). We're on the hunt for a remarkable Workplace Co-ordinator to join us in our mission to be the best (and most successful) place to work.

The role of Workplace coordinator in the London office is a role needed to support the Workplace Lead. The role’s aim is to offer day to day support and ensure the lead can focus on the long term success of the office and remote workers experience. The role is integral to the smooth running of the office regardless of how many people are in, what events are happening or which guests are visiting.

So, tell me about the company

Brainlabs is on a mission to build the biggest digital-first media agency in the world.

We hire the top talent in the industry and give them the right training, tools and culture to do the best work of their career.

As one of the world’s leading independent agencies, our agility and client-centricity allows us to win for clients.

To learn more about what it’s like to be a Brainlabber, check out our company handbook.

What this job is:

  • Supporting the London Workplace Operations Lead in keeping the floors across the London office running smoothly day to day.
  • Supporting Brainlabbers and ensuring they have everything they need to thrive in their roles.
  • Being on site every day and acting as the point of contact for all things office related.
  • Building the best atmosphere and vibe for our adaptive working environment
  • Supporting remote employees with their ‘Workplace’ and acting as a point of contact for any requests/concerns they may have
  • Providing hands on support to everyone in the office, from preparing meeting rooms, authorising access passes, greeting guests in reception.


What this job isn’t:

  • A desk based job that looks the same on a day to day basis.
  • A role that can be completed anywhere/remotely

Give me a breakdown of what a Workplace Coordinator at Brainlabs does:

  • Ensures the office atmosphere and vibe is ready for great adaptive working
  • Completes daily post runs and ensures all correspondence reaches the correct individuals
  • Creates access passes for new joiners and manages the door access system to ensure it is accurate and secure
  • Ensures the office is set up each morning ready for the day ahead
  • Supports EAs and admin teams to ensure guests & clients have an excellent experience in the office
  • Supports the rest of the Workplace team with new joiner onboarding, including procuring and preparing equipment
  • Supports the rest of the Workplace team with off-boarding leavers, specifically collecting equipment and ensuring it is serviced and re-purposed
  • Responds to help desk enquiries and ensure the reporting is completed on each ticket.
  • Creates reports on recurring help desk tickets and raises to the workplace team to improve the area
  • Communicating with building management as and when issues arise and following up daily until the issue is resolved
  • Lead the organisation of the Marketplace UK quarterly meet up
  • Act as the point of contact for Marketplace UK & other remote employees for anything Workplace related: equipment, travel, passes for offices, IT
  • Ensuring the Workplace Wiki is kept up today with all processes
  • Stock check and ordering to ensure the levels of food & drink in the office are sufficient for the days ahead


Is Brainlabs right for you?

We’re famed for our world class company culture and are sure to cultivate an environment where everyone is excited to come into work. We reward our employees with an ever growing list of benefits: free breakfast, free lunch, gym subsidies, free exercise classes, free eye tests, the Brainlabs Library, external speakers and events … the list goes on! Check out our company handbook to see what else we have up our sleeve.

In order to maintain our fantastic working environment, culture fit is key in selecting our newest recruits. It’s not only important to find someone who will rock the roles we have on offer, but in order to thrive at Brainlabs aligning with our values is hugely important. So if you’re positive, collaborative and love to learn, apply today!

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know when speaking with a member of the Recruitment Team.