About Fanbytes:
Fanbytes is an award-winning influencer marketing agency with clients who include all major record labels, Ubisoft, Nike, Clinique and even the UK Government. We combine technology and insights to provide influencer programmes, performance marketing, strategy, creativity and digital marketing to create highly effective marketing campaigns that enable brands to reach this hard-to-reach demographic. (Click here to be blown away)
In May 2022 we were bought by Brainlabs - Brainlabs was started 10 years ago by ex-Googler Dan Gilbert and has grown to become an 800+ person company across the UK, North America, Brazil, and Singapore. This growth has placed them 1st in Deloitte’s Tech Track Fast 50 and 4th in the Financial Times’ fastest-growing companies. Brainlabs work with great brands such as Formula One, Ebay, Adidas, Selfridges and Samsung.
We could not be more excited to be part of the Brainlabs family as their influencer arm. 🧠 With the planned growth trajectory we are looking to expand the team and are on the hunt for a Community Manager to join us!
About the role:
We are launching a new team to support clients in managing and growing their social accounts at scale - primarily on TikTok, leveraging influencers in the content creation process. The team will be responsible for identifying new trends, formats, and platform developments - implementing them in their workflows and sharing them with clients to ensure buy-in. We are looking for someone with a track record for growing multiple accounts, the ability to excite and engage clients with new ideas and concepts, as well as someone who can use data to inspire creativity.
We work with some incredible brands like the UK Government, Sony Music, Nike, Ocado, Back Market, Estée Lauder; specialising in teaching and engaging Gen Z. We already have a few clients who are looking to take up this service, so we need some really strong people in our initial phase of hires who can grow with the team and step up into leadership.
Responsibilities:
- Set and implement social media and communication campaigns to align with marketing strategies.
- Provide engaging text, image and video content for social media accounts.
- Respond to comments and customer queries in a timely manner.
- Monitor and report on feedback and online reviews.
- Organise and participate in events to build community and boost brand awareness.
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
- Liaise with Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends
Our ideal candidate:
- Proven work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal communication skills
- Excellent writing skills
- Hands on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
Remember, this is just a guide – if you see something you can’t tick off… good, you can learn here!
What's in it for me:
- Each year, you are entitled to: 27 days paid holidays, 8 days unpaid holiday, 3 paid charity days + Bank and public holidays
- Option to change your religious holidays
- Enhanced maternity & paternity leave
- Health & Dental insurance and wellness subsidiary
- Learning and development courses and programmes for technical and soft skills
- Free food all day in the office
- You are more than welcome to bring your dog to the office
- Hybrid working options are available to
- We also plant a tree for all new Brainlabbers!
Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know when speaking with a member of the Recruitment Team.
