What’s the role

The is a key role, reporting to the VP of Global Client Training, to help co-create and grow the Client Training practice within Brainlabs.

This team has end-to-end responsibility from Client Training needs analysis, content development, and workshop delivery, through to reporting and impact.

An exciting growth opportunity to help develop a skills transfer and training services business within a highly successful digital marketing agency. This will involve understanding Client skills gaps, then creating content and delivering services to close those gaps. Overall success in the role will be measured by the quality of content created and delivered..

This is a fantastic opportunity for someone who’s keen to make an impact by building a new business venture within an established organisation. You'll have the opportunity to influence and shape the new Client Training business within Brainlabs.

You will help the Training team to deliver on the global vision, but also be responsible for ensuring our Client Training continues to evolve and keeps Brainlabs at the forefront of digital marketing globally.

What this job is:

  • Hands-on and working as part of a team
  • Evangelising E-Commerce Amazon knowledge and/ or digital marketing skills to Clients
  • Opportunity to build a new training services practice
  • Client Training Content Development and Delivery role

What this job isn’t:

  • Boring
  • Predictable
  • A hands-off role or just a point of escalation

What's in it for me?

  • Each year, you are entitled to 27 days of paid holidays, 8 days of unpaid holiday, 3 paid charity days + bank holidays
  • Option to change your religious holidays
  • Enhanced maternity & paternity leave
  • Health & Dental insurance and wellness subsidiary
  • Learning and development courses and programmes for technical and soft skills
  • Free food all day in the office which includes lunch
  • Dogs welcomed
  • Remote working options available
  • We also plant a tree for all new Brainlabbers!


What talents and experience would suit this role?

  • A solid subject matter expert level of knowledge is required in an Amazon e-commerce environment or digital marketing skills
  • Previous Client facing experience; you will be working closely with customers and Brainlabs subject matter experts to both develop and deliver training services.
  • Experienced in working with senior management (internal stakeholders and external Clients) to create and deliver Client Training
  • You are an outstanding communicator, capable of teaching both senior audiences and those early in their careers.
  • You have the ability to listen, to adapt to each situation, consider new methods and be creative in your approach depending on the Client’s learning objectives.
  • Strong moral compass, wanting to win but being the good folks on the journey.

Unique requirements for this role:

  • Deep expertise in E-Commerce / Amazon Environment or digital marketing skills
  • Previous experience to include Client liaison
  • Developing and delivering engaging training and evangelisation.
  • A hunger to learn, evangelise and continue to grow your skills in Amazon E-Commerce or digital marketing skills
  • Adept at building strong Client relationships based on Skills transfer engagements.
  • Skills gap assessments, content development and delivery of workshops preferred

Remember, this is just a guide – if you see something you can’t tick off… good, you can learn here!

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know when speaking with a member of the Recruitment Team.