Hi there, we're Brainlabs, the world’s most innovative digital marketing agency with a world class company culture to match. We’re absolutely crushing it in the UK and the US and are now looking for a tech-savvy and forward thinking People Coordinator to join our team.

What's the role

As a People Coordinator you will be an integral part of the People Operations function, helping the entire team across the employee life cycle. Supporting our fast growing UK and International offices, you will be responsible for keeping our HR system updated. This can range from creating employment contracts, managing formal staff changes, new joiner inductions and the day to day management of the People team mailbox.

Tell me about the company

Brainlabs is an experimentation-led digital agency famed for its world-class company culture. We seek to create an environment where everyone is excited to come to work and contribute to our two-fold mission:

  • To build the biggest and best marketing agency on the planet (powered by testing, tech and talent)
  • To be the best place to accelerate your career in marketing(enabled by our values)

For more info why not take a look at our company handbook and our employer pledge which sets out our aim to be remarkable in diversity and inclusion, team spirit, client work, career progression, and fun.

Your main responsibilities:

  • Maintaining data of our HRIS and other People Systems, ensuring that all information is complete and accurate.
  • Provide quality and consistent HR service to employees and managers throughout the entire employee lifecycle
  • Manage our ‘People Process Tracker’ ensuring that each element of our core processes is covered off
  • Own the administrative tasks that support the on-boarding of new joiners and the employee leaver process.
  • Be the go to person for any benefits related queries, as well as knowing the platform inside out and being responsible for its accuracy at all times
  • Obtain analytics and reports for stakeholders using our HRIS system, HiBob
  • Support our monthly payroll run by recording and auditing payments

In addition we would love you to have a keen eye for process improvement - we would support you with changes that can make things better and help you in implementing your ideas.

We are growing fast so new challenges and opportunities are presented to us as a people team on a frequent basis. So we would lean on your adaptive strengths to help us manage the best employee experience we can.

Here’s what we’re looking for:

  • Around 12 months of operational / administration experience (whether as a full time role, or for School or University projects)
  • Thrives in fast paced and ever changing environments
  • Is highly organised, able to follow-up and prioritise whilst managing multiple work-streams
  • Is detail orientated, and strives to maintain quality
  • Is proactive and is constantly thinking about ways to improve processes
  • Is a great independent worker and creative problem-solver, who can also thrive as a team player, working positively alongside the rest of the People team
  • Previous experience working with the HRIS system HiBob is desirable, not essential.
  • Someone who is keen to grow their HR career, there is opportunity here to get involved in all aspects of HR across various global locations

Remember, this is just a guide – if you see something you can’t tick off… good, you can learn here!

What's in it for me:

  • Each year, you are entitled to: 27 days paid holidays, 8 days unpaid holiday, 3 paid charity days + Bank and public holidays
  • Option to change your religious holidays
  • Enhanced maternity & paternity leave
  • Health & Dental insurance and wellness subsidiary
  • Learning and development courses and programmes for technical and soft skills
  • Free food in the office
  • Office dogs
  • Adaptive working
  • We also plant a tree for all new Brainlabbers!


Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know when speaking with a member of the Recruitment Team.